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How Takabat Handles Your Personal Information

When you access Takabat from Bangladesh, we collect certain information to run your account and process payments through bKash, Nagad, and Rocket.

Account Data ProtectedbKash, Nagad, Rocket Payments CoveredYour Rights ExplainedCookie Policy IncludedContact Path Available
Takabat How Takabat Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see the data we hold, correct something, or ask us to delete your information, our support team handles privacy requests directly. Reach us through the channels below — for account-related queries, have your registered mobile number ready so we can verify the request before acting on it.

Team online

Live Chat

Start a chat from the account area. State that your query is a privacy request and our team will route it to the right person without delay.

Email Support

Send your request to our support email address listed in the account help section. Include your account reference and the specific data action you need.

Help Centre

The help centre carries step-by-step articles on data requests, cookie settings, and account deletion — read them before contacting us to save time.

HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

We use SSL encryption across every page and payment step, so data moving between your phone and our servers is protected in transit. Cookies let us keep you logged in, remember your account preferences, and measure which sections of the site are working well — you can adjust non-essential cookies through the cookie banner or your browser settings at any time.

Data Security

SSL protects every session. Account passwords are hashed, not stored in plain text, and payment data from bKash, Nagad, and Rocket routes through encrypted channels only.

Cookie Control

We use essential cookies to keep your session running and optional analytics cookies to improve the platform. You can turn off non-essential cookies without losing account access.

Retention Schedule

Account records are kept while your account is active. After closure, we hold data only as long as financial or legal obligations require, then delete or anonymise it.

Your Access Rights

You can request a copy of your data, ask us to correct it, or request deletion through our support channel. We will confirm receipt and respond within a reasonable period.

Common Questions About Your Privacy on Takabat

Below are the questions we get most often about data, cookies, and account privacy. If your question is not here, contact us through the support channels listed above.

We collect your name, contact details, and a hashed password at sign-up. Payment transaction references from bKash, Nagad, or Rocket are added when you make your first deposit.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who operate parts of the platform under strict data agreements.

Contact our support team via live chat or email with your account reference. State clearly that you want a data access request and we will respond with what we hold on file.

Yes. Submit a deletion request through support. We will close your account and remove personal data once any outstanding balance is settled and mandatory retention periods have passed.

We use essential session cookies and optional analytics cookies. You can accept or decline non-essential cookies via the cookie banner when you first visit, or adjust them in your browser settings anytime.

Transaction records are kept for the period required by financial compliance obligations. After that period, records are deleted or anonymised and no longer linked to your account profile.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.